Core call control
Extensions, hunt groups, queues, auto attendants, transfer rules, voicemail, schedules and overflow routing.
BeeOnlineTechnologiesPBX & unified communications
Modernise extensions, call routing, reception, recording and customer contact with a PBX designed around how calls should move through the organisation.
Cloud or on-premise
We assess sites, users, numbers, departments, opening hours, internet readiness and reporting needs before defining the solution. Deployments can support a head office, several branches, remote staff or a structured contact-centre operation.
BeeOnline supplies and configures compatible handsets, gateways and supporting network components, then documents extensions and trains administrators.
Extensions, hunt groups, queues, auto attendants, transfer rules, voicemail, schedules and overflow routing.
Connect branches and remote users under one dial plan while applying location-specific routing and continuity rules.
Call detail records, queue performance, missed-call visibility, recording options and operational dashboards.
Screen pops, CRM records, ticket creation and customer context can connect voice activity to ClientFlow or another business platform.
Deployment
Numbers, users, call flows, connectivity and hardware.
Dial plan, queues, permissions and continuity rules.
Configure, test, port, train and document.
Monitor, adjust routing and maintain devices.